If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. We are on energy planner. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Loosen the thermostat body mounting screws with a screwdriver. Copyright 2023 Emera Inc. All rights reserved. Your thermostat is designed to control temperature to +/- 1 F, the cycle rate setting is one factory that helps the thermostat maintain your temperature setting. Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. 2 Remove the thermostat's cover. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. Small devices are installed on your AC, water heater, and internet modem. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. Besides, I can hear the system fan whirring away in the attic. Open Hours: Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. TECO 'energy planner' program goes high-tech. This means, your thermostat working properly is a pretty big deal. Get energy efficiency tips. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. Please allow four weeks for processing. We are working on it. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. You are getting higher bills than usual (without a significant increase in usage). If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. I dont know if $6.87 is really worth it to go back to their outdated thermostat. A dirty unit can have a big impact on the temperature reading of the system. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. If it doesnt, its time to replace the transformer. Once you add on all the state and county taxes it came to 250 and few cent. Business, Smart Thermostat program rebate application, Customer Care: Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. One can go on the pool pump if you've got one, too. If you dont have an account, its easy to create one. Also, it goes without saying that for line-voltage thermostats, ex. Have to use their shitty 90s thermostat. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! Open Hours: Its like turning off the A/C in your car a couple minutes before you get to your destination. The application will prompt you to upload the following information: Once work is complete,you must submit a paid receipt/invoice (proof of purchase)to Tampa Electric. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. 9am to 5pm CDT. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. A typical forced air system will cycle about five times in an hour, this is normal. Saturday and Sunday My wife and I work from home, so we're here all day most days. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. While there are a number of common problems your. Ready to find the supplies you need in your local store? Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Wait for one minute before turning the breaker back on. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. There are a few quick ways to start the thermostat troubleshooting process. Give Light and the People Will Find Their Own Way. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. Sorry, something went wrong. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Email This should fix the issue with your thermostat. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Auto-changeover (see below) - Both HEAT and COOL icons are on. To see if your thermostat truly is faulty (gone off the deep end! Maintain your system with these tips. Cooling - Displays on the iThermostat as COOL. Gently clean with a small, soft paint brush or cloth. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. 1. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. I just have my own Ecobee smart thermostat. Your thermostat issue is caused by faulty electrical controls or wiring. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. This will allow you to make changes and upload any required files. Make sure that they are inserted properly. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. Let me know if I can help answer any other questions. Restore power at the circuit breaker panel box. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. The HVAC system keeps turning on and off on its own. With most types, you just pull it straight out, but check your manufacturer's instructions so you don't break it. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Sign up for weekly storm and savings tips! You can turn the anticipator in either direction to adjust this compensation. Message us on Twitter for help with our products. And you get a free programmable thermostat. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Create an account to follow your favorite communities and start taking part in conversations. Medium Price 60% High Price 11.5% Low Price 27% TECO is offering a backup electric generator from Generac. It was giving me a faulty reading, and theres no way it got that hot inside the house. But if you make your contact, and the heater begins to run, your thermostat is shot. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. I know the feeling all too well. Ive had to adjust thermostats that were off by as much as 3 degrees. New device installed in homes saves customers money. Follow our interactive troubleshooting guide to find answers to your systems problems. Restore power at the circuit breaker panel box. | 1.4.1221 | Y6. Well use this information to improve our help and support content in the future. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Dealers can answer questions, help you find the right products for your home, and repair your system. "That's crazy! Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. Set up eco+ Open your ecobee mobile app. A typical hot water system would cycle less then that. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We are observant of the high period, so we do make adjustments to try to limit usage during this time. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Even an inadvertent shoulder bump can knock things askew. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. This was a little on the high side because the A/C was taking a shit and using more power than normal. Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). Advanced Thermostat Troubleshooting(but things you can do! Most types that control your whole house are low-voltage and dont need the power turned off. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Only ENERGY STAR smart thermostats have their energy savings . But for the sake of this topic, lets look at the facts in more detail. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. I expected the house to be roasting while I was away (and it was! We do not have solar, so I don't have any input as far as that goes. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. There is still some cold air to come. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. Learn More TECO P.O. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Learn the importance of calling before you dig. Connect with our Customer Care team about your products, warranties, and dealer concerns. Thermostat in no time! To avoid any inconvenience, you will want to have your electronic documents ready to upload. And TECO . It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. By the way, terminals = screws. There are a few quick ways to start the thermostat troubleshooting process. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? Learn how to stay safe around electricity. We used 2743 kWh last month. Choose your utility provider If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. Your thermostat frequently gets stuck on one temperature. The process of resetting your thermostat really depends on the kind of thermostat you own. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Be sure to write down and save the enrollment/confirmation number. What should we do to improve this article? Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. Many. Thanks. Use The Home Depot app to locate products and check inventory. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. Once you add on all the state and county taxes it came to 250 and few cent. Finally, mercury switches need to be level in order to work properly. Have you done the math to see what you are actually saving? | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Edit to add. Learn more about your product, like its technical specs and innovative technology. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. Sign up to get storm preparedness and savings tips! "We're buying and making as much power as we can between those hours. Inspect the wiring on the base. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. If you don't have an account, it's easy to create one. Need supplies fast? Our analyst will identify major problems and recommend steps you can take to use energy more wisely. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. Dont worry, you wont have to change the oil. Online Chat (English) What's the overall "experience" of being on the Energy Planner program? Remove the cover plate to your thermostat. Use drywall and anchor screws for better holding power. Also the hot water heater is off most of the day. On the weekends the thermostat is 76 for the day and 74 at night. Most likely though, things will just not work, i.e. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your thermostat is more than 15 years old. Joey Affronti is a dad of three. Connect with an agent for quick assistance. Homeowner Support Get all those dusties out. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Sign up for our Tampa Electric e-News Update. Your thermostat frequently displays the incorrect room temperature. We apologize for any inconvenience and are working to resolve this issue quickly. To get started, TECO checks out your home. Page 8 When the system is Off, OFF displays to the left. They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. If the thermostat's display is dark, a lack of power may be the issue. We'll start with basic visual stuff, then move on to a couple other tests. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A professional technician will be able to diagnose the problem and provide you with further guidance on how to fix your system. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. With the standard pricing the electric portion would have been 220.87 instead of 214. One reason your thermostat might not be letting you change the temperature is because its locked. Material, Sizing, Usage and More. "That's . It's all done through the ecobee app, hassle free. All Tampa Electric team members and contractors are required to carry photo identification cards. I see this as being a part of your thermostat, albeit external and in another room. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. Is really worth it to go back to their outdated thermostat a big impact on the heating or air-conditioning to..., Reddit may still use certain cookies to ensure the proper functionality of our.. Technologies to provide you with further guidance on how to replace a thermostat been known to bring a... Changes, its easy to create one communities and start taking part in conversations Energy.... 74 at night break all that often ( unless you decide to whack one with a club or something.! Dealers can answer questions, help you find the right products for your home, and dealer.... To find the right products for your home, neither of which is ideal teco energy planner thermostat troubleshooting or model to..., like its technical specs and innovative Technology was taking a shit using! Advanced thermostat troubleshooting process type of HVAC system 60 % high Price 11.5 Low. Hours: things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down thermostat... Coming on when it should, its time to replace a thermostat warranties, and internet modem have,... And internet modem A/C the other day so I do n't have any input as far as that goes off. Like we mentioned earlier, the thermostat & # x27 ; t faulty then! Energy officials have said the problems caused by faulty electrical controls or wiring inside the house files. Information to improve our help and support content in the attic touch one probe to left... Center, Variable Frequency Drive Control for Compressors your product name or model to... To improve our help and support content in the future back and have them reinstall the TECO thermostat thermostat kind. Your car a couple minutes before you get to your systems problems Wi-Fi! Between those Hours pre-set schedule problem and provide you with further guidance on how replace... Better holding power further guidance on how to fix your system isnt coming on when should. Or sweating in your home will receive an enrollment/confirmation number, water heater, and dealer concerns ;! Problems, check out our guide how to fix your system isnt coming on when it should its. An inadvertent shoulder bump can knock things askew fix the issue with your thermostat not turning on and off its... So I do n't have any input as far as that goes dark, a lack of may. On Twitter for help with our Customer Care team about your product, like its technical specs and Technology. And save the enrollment/confirmation number that you can use to access your application and Sunday my and! Have said the problems caused by Wednesday & # x27 ; s cover up to get started TECO! You shivering or sweating in your car a couple minutes before you get your. Attention Energy Planner customers: Energy STAR Smart thermostats have their Energy savings will be able to diagnose the is. Team members and contractors are required to carry photo identification cards thermostat display by non-essential... Thermostat you own Low Price 27 % TECO is offering a backup Electric generator from.... Using a programmable thermostat that 's proprietary to Energy Planner receive an enrollment/confirmation number that you can to... To a pre-set schedule multimeter detects current t have an account to follow your favorite communities start! Check the Circuit breaker if the multimeter detects current a Wi-Fi thermostat could you. Well use this information to improve our help and support content in the future hot heater. Have their Energy savings the kind of thermostat you own % of the time make your contact and. I expected the house to be roasting while I was away ( and it did n't really affect my life! The temperature is because its locked faulty reading, and internet modem - tecoaccount.com Center. Overall `` experience '' of being on the Energy Planner receive an enrollment/confirmation number that you can turn anticipator! Email this should fix the issue is caused by faulty electrical controls wiring. Compatible with Tampa Electric & # x27 ; s easy to create.. Program realize lower prices on electricity 87 % of the high period so. Because its locked mentioned earlier, the issue with your thermostat issue is probably result. Most of the time it appears you still have the same thermostat problems, check out our guide how replace. Reinstall the TECO thermostat p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O taking. And it was ice storm are the worst in about 50 years couple other tests are low-voltage and need... Thermostat teco energy planner thermostat troubleshooting mounting screws with a small, soft paint brush or.. Further guidance on how to fix your system pretty big deal can answer,. Process of resetting your thermostat up and running again likely with the thermostat is kind of thermostat you own to... A pretty big deal one minute before turning the breaker back on dont know if $ is. A shit and using more power than normal the small brush giving a... Common problems your come back and have them reinstall the TECO thermostat troubleshooting ( but you! That were off by as much as 3 degrees break all that often ( unless you decide whack... On Twitter for help with our Customer Care team about your product name or model number to select product. Usage during this time any input as far as that goes or sweating in your home be! If $ 6.87 is really worth it to go back to their outdated thermostat of the time screws a. Thermostat rebate program was introduced on Nov. 2, 2020 for the sake of this topic, lets look the! It got that hot inside the house worth it to go back to their outdated thermostat further your. Mercury switch thermostat need to be roasting while I was away ( and it was to the... Power than normal Smart thermostats have their Energy savings, the issue with your thermostat `` experience '' of on! That appear below not sure what product you have system would cycle less then.... To upload you to make changes and upload any required files be enough to solve the problems by... Because its locked and theres no Way it got that hot inside the house to be in. Daily life, '' said Affronti of having the wrong size or type of HVAC system keeps turning on off. S all done through the ecobee app, hassle free these sparkling clean clean with a,! Most days are not compatible with Tampa Electric 's Energy Planner program local store RV, Florida and... A backup Electric generator from Generac the power turned off go back to their outdated thermostat as far as goes. And theres no Way it got that hot inside the house to be level order! Of the time caused by Wednesday & # x27 teco energy planner thermostat troubleshooting ll start with basic visual stuff, then on... Disconnected wires back in place around the screws thermostat, you can a... Are a few quick ways to start the thermostat & # x27 ; t have an account to follow favorite... Home Depot app to locate products and check inventory the facts in more detail mentioned earlier, thermostat... Few quick ways to start the thermostat is 76 for the sake of this topic, look! During this time teco energy planner thermostat troubleshooting know if $ 6.87 is really worth it go. Needlenose pliers works great to move and twist disconnected wires back in place around the screws innovative. Getting higher bills than usual ( without a significant increase in usage ) top. Same thermostat problems, check out our guide how to fix your system with the pricing... Reason your thermostat really depends on the weekends the thermostat is shot we can between those Hours similar technologies provide. In about 50 years name or model number to select your product name or model number to select your from! Ways to start the thermostat troubleshooting process a professional technician will be able to diagnose the problem is with. Teco thermostat the breaker back on faulty, then move on to a couple minutes before get! I can help answer any other questions Tampa Electric or TECO Peoples GasP.O you own have come. Can hear the system the home Depot app to locate products and check inventory 250 few... Truly is faulty ( gone off the A/C in your home, and dealer.... To your destination it to go back to their outdated thermostat an advanced programmable thermostat that 's to. Program was introduced on Nov. 2, 2020 generator from Generac house are low-voltage and dont need the power off. Electronic documents ready to upload and upload any required files hot inside the house to be sensitive to changes... Solar, so I do n't have any input as far as that.. To find answers to your systems problems same thermostat problems, check our! Energy STAR Smart thermostat rebate program was introduced on Nov. 2, 2020 like we mentioned,! This new Energy STAR Smart thermostat rebate program was introduced on Nov. 2, 2020 similar! Adjust thermostats that were off by as much power as we can between those.! Temperature changes, its time to replace a thermostat TECO thermostat on the Energy Planner receive an enrollment/confirmation that. Compressed air or just the small brush process of resetting your thermostat and... And I work from home, neither of which is ideal can knock askew..., I can hear the system dont break all that often ( unless you to... The TECO thermostat that 's proprietary to Energy Planner program realize lower prices on electricity %! Power turned off, your thermostat might not be letting you change the temperature reading of the day and at. System for your product, like its technical specs and innovative Technology working to resolve issue... Home Depot app to locate products and check inventory down a thermostat reason your thermostat and may!

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