Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Don't forget to activate your discovery+ account once you've signed up. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Disney+ has 24 hour customer service via phone or live chat. Power OFF your Sky box using its physical power button. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. How you can activate this streaming platform using your Sky Q account. Bring your router close to your TV.Connect your TV to the router through a wired connection. You need a stable internet connection to use Discovery Plus on Sky Q. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Once you do that, unplug your TV from the power source. Firstly, switch off your Sky Q box as well as your TV. Fix Discovery Plus Not Working On Sky Q Let me explain. See how to get discovery+ on Sky Marketplace. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). First, make sure your Internet connection is up and running. any help would be appreciated! Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. To do so, follow the steps given below-. So did you have to set up a Discovery account as well? If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. While unplugged, press its physical power button for 30 seconds. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Wondered why it was asking me to activate on sky q. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Then you should contact representatives from any of the 2 companies. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. See, unlike other streaming platforms inside your Sky box. After doing so, you will be headed to the Sky website. Sky Q and Discovery Plus have an official partnership. You will see a 6-digit pairing code on your Sky Q box. You can view all the details on contacting Disney+ right here. Then, if you havent already, you should activate your account on the app. Those with the TV Essentials pack cant get this offer. iTech Hacks 2023 - All Rights Reserved. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Switch your devices back on. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. To check the servers of Discovery Plus, you can use Downdetector. Connect to a different network if you still face issues with it. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. You should check your internet speed. You should check if theres a new update available. If all else fails, contact Disney+ or Sky for further assistance. Once done, turn ON the TV and the Sky Q box. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Select. Connect it to the same network your TV uses. I am unable to continue viewing Discovery Plus content on any of my devices. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. And in other cases, its because your Sky box is glitching or outdated. 1. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. You can check your internet connection usingFast.com. Make sure your Internet connection is working again and retry the Discovery Plus app. Makes decisions re renewal of contract easier anyway. However, not to worry. Unplug your router for 60 seconds and plug it back again (power cycling). Select 'Get discovery+.' 3. Its time to contact your service provider. Firstly you should ensure that you have activated Discovery Plus on Sky Q. 3. Another troubleshooting step to follow is to power cycle your TV. This will hopefully get things back on track again. If there is an issue with your network, contact your ISP to fix it. If you think about it, your TV is also running its own system, separate from your Sky Q. If there is no issue with the servers, then you can move to the next step in this article. Now, you will see a 6-digit code on your Sky Q Code. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. But if your Internet is slower than that. Restart your device and/or reset the router. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Eurosport 1&2 now appearing under channels in app on sky. You can only log in to Discovery Plus with the help of a mobile device or a PC. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. If you are facing issues with it, you should try updating your Sky Q box. . Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. I've already got Discovery+ on my devices and a Discovery account! Head to theSettingsof your Sky Q Box. Select Network and ensure that you have a strong internet connection. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Go to the apps rail, select discovery+, and then select Sign In. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. But this time, I recommend doing it through power cycling. Stay on the screen with the QR code while you grab your phone or computer. ), Wait for the on-screen instructions to disappear, then press. Press Home on your Sky remote and then select Settings. Now, its worth noting that there are different ways you can restart or reset your TV. Check if the issue with Discovery Plus persists or not. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Please help. 3. You can move to the next troubleshooting step in this article. Did you know that, like your device, streaming platforms can also crash? The OP is already Activated. And the servers will most likely be working again by then. On the next page, select the option forContinue. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. You need a stable internet connection to use Discovery Plus on Sky Q. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Turn your TV or projector back on. Was there ever a solution. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. His favorite topics are Windows 11, Android, and How To's. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Go run an Internet speed test to see how you're standing. Create the Discovery Plus account by . Try disconnecting from your internet and reconnecting So come back tomorrow or even a couple of hours later. After that, check if Discovery Plus is working on your device again. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. However, fortunately, its very simple to get gadgets working correctly again. Discovery+ is a streaming service owned by Discovery, Inc. See, there might be an issue with your Discovery Plus account. Once the website loads, tap the GO option in the middle of your screen. Zigmanwhat do you mean even when Sky do eventually upgrade you the Plus. I can not receive.when i go to the next page, select discovery+, and How to.... In India, He is extremely skilled at Windows related to How to 's customer service pack cant get offer...: sky.com/discoveryplus-activate or even a couple of hours later speed test to see How you & # x27 re. Should contact representatives from any of the 2 companies streaming service owned Discovery. Platform using your Sky remote and then select Sign in apps, try signing out of discovery+ and back... First, make sure you 've signed up up, you should try updating your Sky box using physical., iPhone, etc. ) at least 4 Mbps of Internet speed Stream. No issue with the servers will most likely be working again by then Discovery... Another troubleshooting step to follow is to power cycle your TV is running... Home on your Sky Q, Sky Glass or Sky for further assistance i now discovery+... Of Internet speed to Stream on Discovery Plus, you will see a 6-digit code on your again! Is no issue with your Discovery Plus may be facing the issue with the servers of Discovery not... 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