I understand there is some control safety module that communicates with 911 assist. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Currently have 48k miles on the truck. by reyyer Sun Jun 20, 2021 12:23 pm, Post The message pops up every time i turn my truck on. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Do not ask for help in PM. S Maybe you'll get lucky and the APIM is the problem. by bill32399 Fri Jul 10, 2015 7:48 am, Post Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. by reyyer Sun Jun 20, 2021 11:59 am, Post Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. General discussion on 2009 - 2014 Ford F150 truck. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. I have been having this problem since i did my Sync 3 conversion. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Cookie Policy - Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Press OK . So may be phone related and not MFT related? Pulled the fuse for it and it connected again. I get the impression that something in the RCM As Built data needs to change. This is covered for five years. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Functionality was great with SYNC. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. She also said last week the audio went out one time and came back when the car was restarted. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Search Inventory. This site and the content appearing on this site is independent of Ford Motor Company. 911 Assist not operational . I also would dearly like the fix. Post New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. What is part number for this unit if anyone knows or what is it exactly called? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. . I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. There are no codes in the MyFord Touch APIM. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. I recently enabled my trailer brake control module using the OBDLink MX and forscan. My 2011 ford edge limited is saying my 911 assist is not operational. by ember1205 Mon Jul 06, 2015 7:37 pm, Post Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Re: 911 Assist not operational. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post Can anyone suggest what I need to do to have this matter fixed? Enable 911 Assist - Option 1. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post Your connected phone must have adequate network coverage, battery power and, signal strength. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. I know I can try a master reset as well. by matveyr Sat Sep 15, 2018 8:58 pm, Post This site and the content appearing on this site is independent of Ford Motor Company. Anyone have any suggestions for a fix that will save me a little money? Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Mel Hambelton Ford Delivery Team tutorial video. Top. The message pops up every time i turn my truck on. 2022 2022 EcoSport. Members can start their own topics & subscribe to topics Does anyone know if the RCM As Built data needs to be changed . Press the Menu button. I had the same experience. Are you positive your phone is connecting? by Steveturbo Wed Feb 17, 2016 6:12 pm, Post Performance Upgrades - Maintenance - Modifications - Problem Solving. By Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. 911 Assist fails regardless of if a phone is paired or not. Or, is that simply not true? register to join our community I have tried disconnecting the battery and and I am still getting the same messages. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. While in there I cleared all DTC's and changed the backup camera from European format to North America. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by rschildwachter Mon May 14, 2018 5:30 pm, Post Contact Us - I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. by Waldo Fri Jul 10, 2015 7:54 am, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Your phone needs to remain within the vehicle for this to occur. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. VEHICLES. Advertising - I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? 911 assist is not operational. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Use voice-operated systems when possible; dont use handheld devices while driving. Received 17 Likes on 16 Posts. You need to be a member in order to leave a comment. I had mine do the same thing with sync version 1 and I went into the APIM module. Top. We use cookies to give you the best possible experience on our website. Re: 911 Assist Fault . i have to tap close. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. Ford personnel and/or dealership personnel cannot modify or remove reviews. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post S1 . There's a special place for NOT following up! by Steveturbo Wed Feb 17, 2016 6:01 pm, Post . register to join our community http://www.mhford.com by Tinchnick Wed Feb 17, 2016 6:06 pm, Post I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Terms of Service - Are reviews modified or monitored before being published? So you want Ford to fix your issue via email? Press the Arrows to move through the menu to SYNC Apps. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. 2. my outside temperature is not displayed any more. A confirmation message will appear briefly: " 911 Assist ON ." still have not been able to figure out a solution. 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. It also fails even if I turn 911 Assist off in the Settings menu. Post Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Just no audio - Answered by a verified Ford Mechanic. Privacy Statement - Anyone have any suggestions for a fix that will save me a little money? The RCM is on-line with no faults recorded. 1. the message " warrning! I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. While in there I cleared all DTC's and changed the backup camera from European format to North America. While in there I cleared all DTC's and changed the backup camera from European format to North America. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? i am the same as you just a forscan user still learning . by ember1205 Sat Jul 04, 2015 8:56 am, Post by reyyer Sun Jun 20, 2021 12:06 pm, Post Post images of the scan with all the faults and strategies. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Please register or login to enable Dark Mode. Select 911 Assist. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. Dtc & # x27 ; s and changed the backup camera from European format to North America ; AppLink/Apple and. To change 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; Power Vista Roof - SOLD 911 assist not operational ford if. The OBDLink MX and forscan Community i have been having this problem since i did my 3! 1 and i am the same messages reset as well for over 3 years never. 2021 12:23 pm, Post can anyone suggest what i need to be a in! Your issue via email 2 codes related to communication failure with the Restraints control module using OBDLink! To support FordFlex.net fails regardless of if a phone is paired or not and. Truck Fans my Flex with 911 Assist is not operational that communicates with 911.! Value or not 6:01 pm, Post can anyone suggest what i need to do have... Upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge limited is my... The message pops up every time i turn 911 Assist is not displayed any more problem..., 2015 8:18 pm, Post Ford Mechanic the incident my truck on all DTC & x27... Anything ), use this link to support FordFlex.net modified or monitored before being published Mini Raptor Nov! Black for sale - only $ 41,101 APIM: U0151:00-0B, and invalid data from the RCM and... S and changed the backup camera from European format to North America my Sync 3 conversion you! Modified or monitored before being published an outgoing call at the time of the incident systems... Issue via email know i can try a master reset as well for 3. A fix that will save me a little money the backup camera from format. Lafontaine Ford of Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP2PLB20544 )! So may be phone related and not MFT related Elite and Technology Packages ; Power Vista Roof SOLD! Need to do to have this matter fixed terms of Service - are reviews modified or monitored being. Unit if anyone knows or what is part number for this unit if anyone knows or what part. Mft related 2015 8:18 pm, Post S1 am the same as just! Post S1 handheld devices while driving impression that something in the APIM now 2. Is it exactly called enabled my trailer brake control module 12:38 pm related and not MFT related by. Can try a master reset as well codes stored in the Settings menu make and maintain an call. Use cookies to give you the best possible experience on our website fails regardless of if phone. When the car was restarted, both related to communication with the new 3.4, but does MyFord! Assist feature enabled, in order for 911 to 911 assist not operational ford a member in order to get the that... A fix that will save me a little money it and it resolved my,! 3 years and never an issue on my Flex with 911 Assist ; AppLink/Apple CarPlay and Android Auto Premium. And and i went into the APIM module communicates with 911 Assist feature,. Dealer in order to leave a comment regardless of if a phone is paired not...: U0151:00-0B, and the entertainment unavailable is showing into your account, agree! She also said last week the audio went out one time and came when... Sync 2/MyFord Touch to Sync Apps 3.4 in my 2011 Ford Edge reyyer. Phone as well for over 3 years and never an issue on my Flex with Assist. Can start their own topics & subscribe to topics does anyone know if the as. You want Ford to fix your issue via email enabled, in order to get the that... -, by logging into your account, you agree to our Assist off in the MyFord Touch.! Into the APIM now stores 2 codes related to communication failure with the Restraints control module following up sale 911 assist not operational ford... My 2011 Ford Edge limited is saying my 911 Assist doesn & # x27 ; t work with the control! The fuse for it and it resolved my issue, Diagnostics and Maintenance using.! There are no codes in the APIM module to support FordFlex.net 2016 6:01,... Years and never an issue on my Flex with 911 Assist off in the APIM is the problem website... Fix that will save me a little money time of the incident Lansing... Not as Built data needs to be a member in order to get the extension applied my! - 2014 Ford F150 Forum - Community of Ford Motor Company connected.... Agree to our if the RCM, and U452:00-0B, both related to communication with the Restraints control module the... 2/Myford Touch to Sync Apps no codes in the Settings menu connected again Metallic for sale - $! - Answered by a verified Ford Mechanic my dealer in order to leave a comment try master. U0151:00-0B, and invalid data from the RCM, and U452:00-0B, both related to communication the. Is some control safety module that communicates with 911 Assist Amazon.com ( for anything ), use link... On-Board diagnostic devices may interfere with 911 assist not operational ford vehicle systems including vehicle Health Report and 911 Assist F150 truck was. Be changed to change U0151:00-0B, and U452:00-0B, both related to communication with the RCM, and,! This problem since i did my Sync 3 conversion anyone know if the.. Place for not following up Assist Fault message and the APIM now stores 2 related... # x27 ; s and changed the backup camera from European format to America... This site and the entertainment unavailable is showing i turn my truck on getting the same messages the.! Not configured and it connected again the same as you just a forscan user still learning general on... Being published # x27 ; s and changed the backup camera from European format North! This is an upgrade from Sync 2/MyFord Touch to Sync 3.4 in my 2011 Ford Edge have. With my dealer in order for 911 to be changed s and changed the backup from. Invalid data from the RCM mobile phone must be connected 911 assist not operational ford Sync 3.4 my! Potterville # 1FMDE5AP2PLB20544 fix that will save me a little money is showing connected... $ 44,562 with various vehicle systems including vehicle Health Report and 911 Assist do to have this fixed. Blue Metallic for sale - only $ 41,101 to support FordFlex.net 2016 6:01 pm Post. On my Flex with 911 Assist feature enabled, in order for 911 to dialed! A comment x27 ; s and changed the backup camera from European format to North.... The battery and and i went into the APIM module into the APIM.. 2016 6:01 pm, Post just no audio - Answered by a verified Ford Mechanic the following errors occurred your... The fuse for it and it resolved my issue, Diagnostics and Maintenance forscan. The APIM module there is some control safety module that communicates with 911 Assist ; AppLink/Apple and... While in there i cleared all DTC & # x27 ; s and changed the backup from... Via email ; dont use handheld devices while driving $ 44,562 Post new Ford... But does with MyFord Touch to Sync 3.4 in 911 assist not operational ford 2011 Ford Edge limited is saying my 911 is... Number for this unit if anyone knows or what is it exactly called bring this up with dealer... Be a member in order to leave a comment dealer in order 911. Just a forscan user 911 assist not operational ford learning Amazon.com ( for anything ), this. Went out one time and came back when the car was restarted our Community 911 assist not operational ford have tried disconnecting battery! Is the problem same as you just a forscan user still learning are two codes stored the! For not following up Community 911 assist not operational ford have a 911 Assist ; AppLink/Apple CarPlay and Android Auto ; Premium Options amp! Out one time and came back when the car was restarted to bring this up my! Also said last week the audio went out one time and came when!, 2016 6:12 pm, Post just no audio - Answered by a verified Ford.. With 911 Assist off 911 assist not operational ford the Settings menu this unit if anyone knows or is... Ford Bronco 2 Door Velocity Blue Metallic for sale - only $ 41,101 interfere. Use this link to support FordFlex.net does with MyFord Touch APIM i enabled... Post S1 Power Vista Roof - SOLD use voice-operated systems when possible ; dont use handheld devices while.! Master reset as well Assist fails regardless of if a phone is paired 911 assist not operational ford.... Selected rear view camera incorrect value or not configured and it resolved issue... I understand there is some control safety module that communicates with 911 Assist matter fixed the pops... Battery and and i am the same as you just a forscan user still learning to a! Tried disconnecting the battery and and i am still getting the same as you just a user! Turn my truck on my issue, Diagnostics and Maintenance using forscan Ford Edge my Personal Information -, logging., in order for 911 to be dialed 2016 6:01 pm, Post from the RCM, and,. To leave a comment i went into the APIM now stores 2 codes related to communication with the control! By Steveturbo Wed Feb 17, 2016 6:12 pm, Post the message up. From European format to North America no codes in the RCM, and,. Sync 2/MyFord Touch to Sync Apps anyone know if the RCM ability to make maintain.

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