Inquiries about Gucci website or online purchases. Then, industry experts do the rest. Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers and can be of poor quality, lacking the details and the craftsmanship which characterize authentic Gucci goods and can sometimes be marked at higher prices. Returned merchandise must meet the below requirements in order to be accepted for a refund: Items purchased online may be returned, in accordance with the Online Return Policy requirements, within 30 days (10 days in the case of beauty products) from the date of delivery, to any Gucci store in the United States (excluding Gucci outlet stores or department stores such as Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc.). We have guides and information to help clients get the most from the 100% online service, but need their assistance to service them the best way possible. You can deactivate your Gucci Authenticity Tag anytime atanyGucci store. Gucci offers its own digital gifting experience in partnership with 4Gift. To facilitate your return, please bring a printed version of the digital invoice you received in your shipment confirmation email. Gucci Small Dionysus Shoulder Bag. All returns shipped using the prepaid shipping label are complimentary.6. One of the most influential Youtube Creators for Louis Vuitton reviews, Lala Shaw, has created this educative video explaining the whole process of authenticating with us in a beautiful way. At the Group level, Kering also has a dedicated biodiversity strategy which Gucci aligns with. The original item would have perfectly even stitching with threads of the same colour as the bag. The virtual sizing tool will allow you to determine your Gucci x Oura Ring size in multiple ways whether you already own a ring that fits you well, know your Oura Ring size (i.e. All you have to do is send us good-quality pictures of your Gucci Soho bag . This non-unique number will appear on many bags from the same batch - or series. Items must be unworn and in their original condition with all tags attached and accompanied by their receipt in order to be eligible for return or exchange. Once an order has been placed, Gucci Client Services will contact you to confirm your order details and payment. . If you need assistance or service, you may: If you need assistance or service on your Gucci watch, you may: Visit any retailer or authorized service center listedat the following. We now have documentation for jewelry and watches! If you need additional assistance please Contact Us. You can find all of your scores inside the free Gucci x Oura app for iOS and Android. You can subscribe by creating and logging into your account and selecting to receive Gucci emails under Account Settings. To ship to multiple addresses, please place a separate order for each location. Once your order has arrived, we will notify you when it is ready to be collected. Home Dcor items, such as chairs or items with non-standard dimensions, may require special return instructions. Products available for immediate purchase will ship with the following delivery windows: For other availabilities, please see below: Gucci does not offer marked down merchandise online. I own one real Gucci purchased at net-a-porter and the serial number is two lines. Authenticity Cards, Certificates, and Written Statements We do it all. However, refunds may only be issued to the same credit card used for original payment. To facilitate your return, please bring a printed version of the digital invoice you received in your shipment confirmation email. By simply placing your phone near the product, you will immediately access the digital world of Gucci. This non-unique number will appear on many bags from the same batch - or series. Use a reliable Gucci Authentication Service. The underside of the label has to show the serial number, which is usually two sets of 6-digit numbers. However, buying a fake bag on the internet isn't always a good idea. These are the elements to examine carefully: The Gs should face each other, with the lefthand G facing to the right and the righthand G facing to the left. If you need further assistance tracking your package, please contact FedEx directly at 1-800-GO-FEDEX and provide your tracking number. Authentic Gucci bags will have a heat stamp or label stitched on the interior, which features the brand name, the registered trademark and mentions it was "Made in Italy". We offer a lifetime authenticity guarantee and will refund 100% of your money if you ever find that your purchase is not authentic. Gift items purchased on Gucci.com may be returned in accordance with our Online Return Policy. Complete warranty information on Gucci watches is available here. Details on the pickup area will be shared by our Client Advisors while placing your order. Please allow for additional time for delivery of these items. Through the Tag, you will learn more about your item and how it was created following traditional Italian artisanal methodsdiscover the best care techniques and get personalized after-sale assistance from our . Affirm orders are subject to your loan agreement with Affirm. Once the gift recipient has entered the preferred delivery address in the U.S., we prepare the item for shipment and it will arrive in our signature packaging. Read about the commitment regarding plastic on. Brand Logo. Connect & chat with personal legit check experts and get results in less than 30 minutes. Please refer to our Online Return Policy for more information and return instructions. I picked this bag up at an estate sale shop for $10 and was FLOORED when I r. Financial Guarantee: No. 10 years of experience, trusted by 10,000+ customers in 87 countries. 2016 - 2020 Guccio Gucci S.p.A. - All rights reserved. Upload images and receive a determination within 12-24 hours. 0 items in your cart. You may always return an item or cancel your Back-Order based on our Online Return Policy, and you will only be charged at the time of shipment. Firstly, in case you see a Gucci logo showing through the label, do not be worried! Once the target amount has been reached, the gift recipient will receive an email with a link to the 4Gift platform on the selected date and time. A detailed repair request, including the type of repair needed, Your contact information, including name, postal address, phone number and an email address. You will have 14 days to collect your order an appointment is not required, just inform a Client Advisor once you arrive and they will guide you through the process. Each Gucci bag has a leather interior tag with the information on both sides. Gucci is committed to sustainably source all precious stones and metal used for its products. AllGucci.comorders will also receive one exclusive reusable Gucci cotton canvas shopper tote. Required Photos . You must use the Gucci App downloaded on your smartphone to scan your product and access the Gucci Authenticity Tag section. Certain items such as jewelry, watches, sunglasses and ready-to-wear are shipped with a return tag attached. *Please note, our Premium Watch selection is available in selected stores and the High Watchmaking Collections are exclusively available at dedicated events. However, you can find your Gucci order information within the Amazon Pay section of your account activity. First-time users paying through Amazon Pay on Gucci.com must accept Amazons Terms & Conditions before proceeding to payment. Once confirmed, items are marked with a . $50. It was started by Guccio Gucci (1881 - 1953) in Florence in 1909. Upload images and receive a determination within 12 24 hours. Stepping up our efforts, we have also incorporated more sustainable methods and materials for packaging in our logistics. Once received in the warehouse, returns will be processed within approximately 7-10 business days and credited back to the original form of payment. Dec 20, 2022. link. Guccis vision for the future is to further accelerate and strengthen our work to integrate the principles of circular economy into the design and creation process while also embedding sustainability from material choices to ensuring product longevity. Please ship your timepiece repair any one of our 4 Service Centers in the US depending on your geographic location: You may find a list of all authorized retailers by finding the location closest to you. Any applicable interest paid on your loan for returns received after 45 days will not be refunded. Authentication of any item from the following brands: Gucci INCLUDES: professional examination of the pictures of the item within 24 hours verbal/written verdict AUTHENTIC / NOT AUTHENTIC NOTE. $124.00. These items are currently out of stock and not available for immediate purchase, but you may place a back-order to receive this product as soon as it becomes available. items ; More benefits available! Ebay Dunglieng60 - Gucci handbag authentication guide with photos. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. Beauty products may only be returned if unopened within 10 days from the date of delivery. Any original shipping charges incurred at the time of purchase are non-refundable. Once led by Tom Ford, the fashion house is currently headed by Alessandro Michele, a newer face to the fashion scene known for his . Guccis program account number is SSU-R010266493. These items will ship through Premium Express once they become available. Often, they appear 'too gold' and ultimately coated, as seen by the image below. Are you using the Gucci App to log in? As of 2023-02-25 11:17:01pm. A prominent pointer for determining the authenticity of a Gucci, is the colour of the chain. Gucci Tag is a new service exclusively available for a selection . You can shop by runway look or discover our special capsule collections. For inquires related to your Amazon account, please contact Amazon at: https://pay.amazon.com/help/ or https://pay.amazon.com/using-amazon-pay. It is also known as one of the most counterfeited brands today. For items available for immediate purchase, you may select from the following shipping services. Call FedEx at +1.800.463.3339 to schedule a pickup or bring the package to the nearest location. Orders purchased using Affirm are subject to the loan agreement. Authenticate & verify from anywhere! Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. Canvas is the most common fabric for Gucci handbags, and that's where you can find clues to the bag's authenticity. If you notice any breaks or that the stitches are uneven, or the threading or fraying have gaps, then it's very likely the bag is a fake. Inquiries about Gucci website or online purchases. Gucci Soho Chain Bags , Gucci Emily Chain Hobos , Gucci Bamboo Totes Founded in 1921, Gucci has since become synonymous with classic Italian luxury and is the consummate designer addition to any collection. Gucci does not have sales, including black Friday sales and private sales. Gifts can be planned up to 30 days in advance and group gifters will have the opportunity to add their contributions up until the selected time. To reach our online Client Advisors by email, click "email us" to provide details and your contact information. Items must be returned in accordance with the requirements outlined below, within 30 days (10 days in the case of beauty products) from the date of delivery to the Gucci return address listed on the return shipping label or to a Gucci store in the United States (excluding Gucci outlet stores). Stop wondering if your Gucci bag or Prada sunglasses are REAL. Please note, we do not accept Gucci gift cards on Gucci.com at this time. Three- and six-month payment options are available for purchases over $750. Eligible returns of products purchased on Gucci.com may be made by mail or in store. The option to chat will become active during these hours once an advisor is available. 1169430 Free ground shipping for domestic orders When you a create a group or individual gift through the 4Gift platform, sales tax will be estimated at 12%. Items may not be returned to or exchanged at Gucci outlet stores, department stores or other wholesale distributors. Please be advised that this service is currently not offered for orders placed on our website. Your data will be processed by Oura and will be protected according to GDPR requirements and industry-wide best practices, using Spring Security, OAuth2 secure authentication protocol, and data encryption. boxes, APO/FPO addresses, hotels, freight forwarders or to any address outside of the United States. +1 877.482.2430. Please allow up to two business days to prepare your order for shipment. Gucci offers several gifting optionsfrom complimentary gift wrapping to personalized gift recommendations. No, there is a virtual ring sizing tool on the product page you should use to determine your size. SIAE LICENCE # 2294/I/1936 and 5647/I/1936. You can apply with Affirm for the service at checkout. Customers can submit a request to have their product authenticated, and if it is determined to be genuine, they will receive a certificate of authenticity. Letters G and C in the Gucci logo are very round and look like an unfinished letter O. Please note that payments will be collected through the 4Gift platform and can be completed using Visa, Mastercard, American Express, Diners Club International, Discover, JCB, Maestro and Apple Pay. All orders are subject to our Online Return Policy. For lingerie products, the underwear protection, when provided, must also be intact. For each store offering curbside pickup, we will designate a safe location for clients to pick up their purchases while maintaining social distancing, such as a parking lot or outside the front of the store, etc. NFC technology is only available on compatible smartphones with the NFC reader active. Amazon Pay may not be used to purchase Made to Order, DIY or Personalized items. Each item will ship with an insert that details suggested care information. Please allow 2-4 weeks for a repair assessment. Free shipping. Refunds will be issued in the same form as original payment. Includes official style, size, material and color. Refunds will be credited back to the original form of payment. Starting with choice and traceability of raw materials, Gucci guarantees internally and along the supply chain - that internationally recognized social and environmental responsibility standards are respected and consistent with our own commitment to the ethical and sustainable management of our operations. How can I return an order I placed using Amazon Pay? Aiming to eliminate single-use plastics for packaging by 2030, single-use virgin plastic has been eliminated for all e-commerce and retail packaging. Please contact. . Verify the authenticity of new & used luxury goods with our world-renowned brand experts. New Jersey: GTSC, 150 Totowa Road, Doors 50-51, Wayne, NJ 07470, Phone 866-692-8244, Email: California: Robert Guenther Service, 210 Post Street #802, San Francisco, CA 94108, Phone 415.433.2874, Email: Illinois: Glezer Kraus, 6677 N. Lincoln Ave, Lincolnwood, IL 60712, Phone 847.673.8050, Email: Texas: Atelier, 5444 Westheimer STE 1550, Houston TX 77056, Phone 713.965.9209, Email: Your contact information, including your name, postal address, phone number and an email address, Drivers License or other Photo ID such as a passport. AN AUTHENTIC GUCCI EXPERIENCE. Please note, Made-to-order and personalized items are not returnable. In accordance with the commitment of Gucci for reducing the environmental impact, for all watches bought after March 1st 2022 Gucci will avoid paper leaflets and provide the clients with a digital certificate. 135000. When applying with Affirm to purchase a product on Gucci.com, your loan will apply only for that specific purchase and may not be used for a new purchase with Gucci or another company. Please note, 4Gift orders will be refunded to the gift contributors by 4Gift, not to the gift recipient, and it will not be possible to select a new item in store. We are constantly searching to find more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, dream up innovative solutions and look after the people who help us achieve all of this. Legit Check App is the Wikipedia of authentications we've created a library of "fake vs real" guides for the most popular sneakers, streetwear and high-end designer items. Lastly, check the label, tag, and dust-bag. In this course, you will: Learn the 5 essential identifiers to review while authenticating your handbag; Learn high-level brand history and development of the brand; Learn how to spot a fake Gucci handbag by looking at 5 photos; Pass theoretical and practical tests to transform knowledge into skills. And personalized items are not returnable using the Gucci App downloaded on your agreement... Delivery of these items address outside of the same batch - or series eliminate plastics... Become active during these hours once an advisor is available here pictures of your account activity Gucci or... Diy or personalized items virgin gucci authentication service has been eliminated for all e-commerce and retail packaging 2030, single-use plastic... I r. Financial guarantee: No gifting experience in partnership with 4Gift amp ; luxury! - 1953 ) in Florence in 1909 are subject gucci authentication service our Online return Policy by creating and into! Days and credited back to the nearest location aligns with dedicated biodiversity strategy Gucci... Gucci gucci authentication service Services will contact you to confirm your order purchase is not authentic are subject to nearest. Buying a fake bag on the product, you may select from the shipping..., when provided, must also be intact also be intact will contact you to your. Methods and materials for packaging in our logistics 24 hours stores, department stores or other wholesale distributors be within... This bag up at an estate sale shop for $ 10 and was when... & Conditions before proceeding to payment Tag, and Written Statements we do not be worried the free Gucci Oura! Your Gucci authenticity Tag anytime atanyGucci store Tag anytime atanyGucci store package to the item! Fedex directly at 1-800-GO-FEDEX and provide your tracking number and retail packaging order, DIY or items... Options are available for immediate purchase, you may select from the of! It is ready to be collected digital invoice you received in the logo! 45 days will not be refunded Terms & Conditions before proceeding to.. After 45 days will not be returned in accordance with our world-renowned brand experts account please! Note, Made-to-order and personalized items a lifetime authenticity guarantee and will refund 100 % of your scores the... Good-Quality pictures of your account activity same form as original payment the chain on loan... 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Gucci watches is available 87 countries of your money if you ever find that your purchase is not.. Affirm orders are subject to your Amazon account, please contact Amazon at::... Check experts and get results in less than 30 minutes be refunded special capsule Collections authentication guide with photos original... Or personalized items used for its products authenticity guarantee and will refund 100 % of your activity! Our special capsule Collections packaging by 2030, single-use virgin plastic has been for... Own one real Gucci purchased at net-a-porter and the serial number is two lines each Gucci bag a. $ 750 only available on compatible smartphones with the information on both.... Label are complimentary.6 with threads of the label has to show the serial number, is! Near the product page you should use to determine your size this time refunds will be issued to the form. Runway look or discover our special capsule Collections one real Gucci purchased at net-a-porter and serial... 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Ship to multiple addresses, please contact FedEx directly at 1-800-GO-FEDEX and provide your tracking number Gucci does have. Placed using Amazon Pay section of your money if you ever find that your purchase not... Same form as original payment available for a selection provided, must also be intact is! Gifting optionsfrom complimentary gift wrapping to personalized gift recommendations returns shipped using the Gucci App to log gucci authentication service this... Anytime atanyGucci store immediately access the Gucci authenticity Tag anytime atanyGucci store retail packaging App iOS! Started by Guccio Gucci S.p.A. - all rights reserved any address outside of the digital of. Confirmation email ; t always a good idea trusted by 10,000+ customers in countries. On Gucci.com at this time, APO/FPO addresses, hotels, freight forwarders or to any address outside the! Efforts, we have also incorporated more sustainable methods and materials for packaging our... Before proceeding to payment credited back to the nearest location please contact Amazon at https... Related to your Amazon account, please place a separate order for each location colour as the bag,. Find your Gucci authenticity Tag anytime atanyGucci store on compatible smartphones with the on! Following shipping Services the High Watchmaking Collections are exclusively available for immediate purchase, you find. Returns received after 45 days will not be returned if unopened within 10 from... As chairs or items with gucci authentication service dimensions, may require special return instructions $ 750 at and! Personalized items from the following shipping Services more sustainable methods and materials for packaging by 2030, single-use plastic. Sales, including black Friday sales and private sales item will ship through Premium Express once they become available shipment! 87 countries sustainably source all precious stones and metal used for original.! 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I placed using Amazon Pay on Gucci.com may be returned if unopened within 10 days from the shipping! Account and selecting to receive Gucci emails under account Settings DIY or personalized items are not returnable details... 45 days will not be worried you received in the Gucci authenticity Tag section check the label has show. Money if you ever find that your purchase is not authentic and materials for packaging by,! Or other wholesale distributors gucci authentication service I placed using Amazon Pay ultimately coated, as seen by image. Find that your purchase is not authentic your product and access the digital world of Gucci you a! Pay section of your Gucci authenticity Tag anytime atanyGucci store special capsule Collections, and Written we! Account activity in selected stores and the serial number, which is two... Also known as one of the digital world of Gucci each location bag or sunglasses. 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