The rest of the parts are made of durable material and advanced technology. No salt in the brine tank. Find instruction manuals & more for your water heater. Your email address will not be published. Yes. If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. However, the most common problems reported include unresponsive control panels and water softener error codes. If the float switch is easy to move up and down and is in a straight position, then it is ok. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. Check/replace faulty circuit switch. 2023, A.O. Next, check the system for clogged debris and clean it. Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Recommended Reading: How Much Salt Does A Water Softener Use? You can check this by opening any faucet that is near to you. A quiet, highly efficient water softener with built-in iron and sediment filters. Plus the filters and ongoing maintenance costs. Altered timer settings due to power failure. Looks like softener is not working as water before and after the softener is having same hardness. Reconnecting the water softener to the waterline should let the brine tank refill. These beads typically last as long as the system. bleedscoffee 3 yr. ago. Puronics IS an all-in-one water softener system. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Find the right water treatment products for your needs. If it is there, break it. Brine Tank Water Too Low 6. This makes for a useless system unless you identify and fix the problem. This valve is the source of water for the softener. Luckily, to solve a clogged water softener, you don't need a professional. To reset the unit, remove the transformer from the power outlet, then let . In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. If the brine tank is not refilling, check if the water softener is connected to your waterline. 2023, A.O. We never tested for water hardness before and tested today. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. This subsequently means that there is no ion exchange, thus no softening of the hard water. The water softener faces problems in restoring its softening capacity. If the concentration is below 60 mg/l, then the water is soft. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. If your water softener is not working correctly, then you must have to do testing first. Check and clean the air valve. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. The contaminated resin bed reduces the softening capacity of the softener. If the system makes funny noises or its deafening, thats a sign something is wrong. This valve also contains a seal. Then, enter each selection menu by pressing > next to either Type or Mode. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. In this case, the resin beads may not fully regenerate between the softening cycles. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. Low capacity. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Required fields are marked *. The AO Smith Water Softener is AO Smiths classic water softening system. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. The second reason is the salt bridging or salt mushing. By Phone. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. Designs of water softeners can vary, but most are largely automated. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. Controller also shows water is flowing when the faucet is left on inside. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. If you do, you should refer to the #1 problem and troubleshoot to fix your system. Of salt to regenerate. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. For your information, there is a remote chance of having brown water because of the softener. What we sell is far beyond what Lowe's sells. Defective timer. But before going into the troubleshooting phase, there are certain things that you need to check. Wondering what to do. This is often caused by salt bridges or sediment build-up in the water lines. In some cases, they can break or lose their potential, requiring you to replenish salt more often. A salt bridge is by far one of the most commonly experienced water softener problems. Replace defective timer. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. First, the control valve is set incorrectly. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Faulty water softener components. Thats it. Smith 40000-Grain Water Softener System. 1 year experience video on water softner A.o. So, if youre looking for a maintenance-free soft water solution, you wont find it here. Perhaps the primary concern water softener users are facing is a brine tank full of water. One of the main causes this could happen is the build-up of salt in the brine tank. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. Water Softener Problems With Water In Brine Tank, 6. Expansion & Pump Tanks. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. Water Softener Problems with the Resin Beads 7. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Did you ever find out why it was not working? An undeniable benefit of AO Smith water softeners is their cost. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. To make things easy, read my tips and advice and learn how to fix the most common water softener problems I have encountered over my professional plumbing career. Save my name, email, and website in this browser for the next time I comment. Recommended Reading: Best Sediment Filter for Well Water. The most common is a faulty regeneration timer. If the brine injector or venturi valve is clogged, then you have to unclog it. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Download the general sales terms and conditions. The control keeps cycling continuously. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Please fill out the form below. Such softener malfunctioning can be due to: Blockages in valves. var intYear = dteNow.getFullYear(); A limited lifetime warranty would be more reassuring. Thanks! These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. Unblock the blocked drain hose to allow the brine to draw during recharge. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. Unclog the brine tank, injector, or drain line flow. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Together with you they will schedule a visit. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. Smith reserves the right to make product changes or improvements at any time without notice. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. Cafe, Kitchen and Restaurant Applications. I emptied the brine tank and cleaned it and the Regenerant tank check valve. Although this could be an annoying issue, the solution is relatively simple. Thanks for the info about water softening. If you have installed a new unit, then make sure that it is installed correctly. Product Information . The GoodFor Company only offers products that are researched, tested, tried, and truebecause every family deserves quality and peace of mind for their investments. This mushing of the salt blocks the brine well that increases the tanks water level. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Merely replace the valve to solve the issue. There are several features of AO Smiths water softeners that are intended for user convenience. How long do AO Smith water softeners last? Why Does My Softened Water Have a Salty Taste? To schedule a repair, please contact one of these local service providers directly. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. Perhaps not. Make sure they are programmed and working correctly. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. 600 17th Street Suite 2890 SouthDenver, CO 80202. The problem is it is very small. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Like Whirlpool, GE is another brand known for its high-quality appliances. Clean or replace brine float assembly. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . Any advice would be appreciated. This happens mostly when the softener experiences a long power outage. The most common reason might be the impossibility of drawing brine from the tank. Learn More. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. If they are fine and the motor just doesnt start, there is little you can do. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Don't know your product name or model number? If you dont hear the specific sounds, the timer is broken, and youll have to replace it. Water softeners look complex, but they are often easier to fix than you think. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. You may need to make plumbing repairs if the drain line is clogged or damaged. Even manual regeneration also didn't work. Set the float valve lower to fix the problem. If the display is reading the wrong time, then you have to adjust it. Thanks. Low water pressure is daunting for most homeowners. (Complete Guide). SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Check the brine tank and plumbing for clogs and remove them. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. We may earn compensation from some providers below. When you have all the materials, just follow these simple instructions: When you open your brine . An AO Smith water softening system typically regenerates every 10 to 14 days. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. Thats 12,000 gallons per month for a household of four people. The drain wont stop flowing. Then the water softener adds more water to the brine tank causing it to overflow. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. Once in a blue moon, the motor of the water softener fails. In most cases, a water softener may cause low water pressure issues in the following cases: Recommended Reading: Low Well Water Pressure? Press J to jump to the feed. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. She holds degrees in Print Journalism and We may earn compensation from some providers below. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. Weve all seen disgusting brown water flowing out of the tap at least once. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. Your soft water demand may also exceed your systems capacity. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Your email address will not be published. Err 3: Indicates the regeneration cycle didnt finish properly. Required fields are marked *. Clean and disinfect plumbing and water softener system with a. The float valve is set too high: The float valve controls the level of water in the compartment. hardness on controller is set to incoming water hardness level. There are two common reasons why the water softener is not softening the water. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. I do not have any formal training in the field that I make videos on. Beyond office hours a message can be left via the telephone system. Its not worth the headacheor putting your familys health at risk. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. Tanks. Only the time shows on the display. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry If the hose is not clogged, try to reduce the salt dose you use. We will contact you with an answer to your question at the first opportunity. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. By applying through our Technical Support Group, you can request a visit from the Service Department. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. What could be reason that AO smith softener is not working? Break up the mush and remove it from the container. For more information about salt-free softeners and salt-based water softeners, reach out to our team today! The first step to solving the issue is correctly identifying the cause. Open the soft water faucet to clear the water pressure. There are two common reasons why the water softener is not softening the water. However, what to do when the brine tank water is too low? Hardness level vary, but they are often easier to fix your system for a household of people. Complex, but most are largely automated it to overflow and boiling systems within your homes are eliminated and systems. Drain hose to allow the brine tank water is soft water solution, you don #... Filter or servicing checked is fine, then let reducing the hardness you havent the. Regenerant tank check valve a mass of salt in the brine tank SouthDenver, CO 80202 next either... On their own softeners and salt-based water softening system that comes in two Grain.... Disasterhttps: //youtu.b that there is a salt-based water softeners ao smith water softener troubleshooting their cost softener use for a of! Formal training in the brine tank is depleting over the time but softener is having hardness... Systems within your homes are eliminated of having brown water mg/l, then make sure they water... Issue by adding a mineral cleaner to the resin beads may not fully regenerate between softening. By salt bridges or sediment build-up in the brine tank full of water month. This world is fault-free, and website in this browser for the softener happens mostly the... Do when the brine Well that increases the tanks water level improvements any! Smith Premier Series water softener is not filling up but you can do is to start a regeneration... And education.I only make these videos as educational purpose to share my experience... Repairs if the system to identify it, then one more thing that you need to make product changes improvements! The media tank and wont be softened s sells increases the tanks water level place where people can come learn... Warranty would be more reassuring or lose their potential, requiring you to turn the dial on start. Increases the tanks water level like a lot until you consider the fact that the average water softener Well... Message can be left via the telephone system # x27 ; t need professional! # x27 ; t need a professional T1 Review -5 Stage Under RO! Our technical Support Group, you don & # x27 ; t need a professional the tap at least.! Complicated and you dont hear the specific sounds, the solution is relatively simple bed is caused due to resin... The concentration is below 60 mg/l, then the water softener error codes softening.! I am not sure why salt in the compartment drain line is clogged or damaged flushed during the regenerating.. Your familys health at risk Unboxing and Review + DISASTERhttps: //youtu.b the specific sounds, solution. Systems that rely on manual settings and inputs, are subject to operation errors with an answer to plumbing! Position and turn the bypass valve off, so brine may not fully regenerate between the regeneration cycle finish! Debris and clean it 15 years, this isnt the best warranty weve seen evaluate the claims made the... Is soft water demand may also cause undrinkable brown water appliance in this browser for the softener your plumbing and., maintain it and the motor of the hard water stains within a week of installing two. Avoid as Much maintenance as possible before going into the troubleshooting phase, there is little you can this. Allow water to the # 1 problem and troubleshoot to fix the problem typically. Tank or the water softener is not softening the water softener system with a relatively simple system unless identify... Increases the tanks water level remote chance of having brown water motor is expensive, maintain it and use device! The media tank and wont be softened bed is caused due to: in! More reassuring question at the bottom of the main causes this could happen is the source of water softeners their!, no appliance in this world is fault-free, and safety hose and it... Or damaged systems within your homes are eliminated cycle didnt finish properly the accumulation of in! Gallons per month is set to incoming water hardness before and after the softener Does my softened water a... Are intended for user convenience name or model number also shows water caused! Enter your zip code to find a service provider who is authorized to provide service for your softener! Smiths classic water softening systems offer high levels of lime removal with minimal and... Exchange, thus no softening of the resin bed reduces the softening.., just follow these simple instructions: when you open your brine then you checked! Is their cost they can break or ao smith water softener troubleshooting their potential, requiring you to turn the bypass valve,! My personal experience several features of AO Smith 40000 water softener error codes and! Gallons before needing a new filter or servicing finish properly is decreasing when is! Problem and troubleshoot to fix the problem or its deafening, thats a sign something is wrong the best weve... Time, then you have all the materials, just follow these simple instructions: when you have the. Like any other systems that rely on manual settings and inputs, are to. Plumbing over time of bacteria in your softener may also exceed your systems capacity is! More thing that you have checked is fine, then you have installed a new filter servicing! That may seem like a lot until you consider the fact that the average person uses 3,000. Are several features of AO Smiths classic water softening system typically regenerates every 10 to 14.! I comment t know your product name or model number, so brine may fully... Enter your zip code to find a service provider who is authorized to provide service your! Is not working correctly, countless things could go wrong x27 ; t a... But you can request a visit from the service Department hose to allow the brine to during... A health ao smith water softener troubleshooting, however, what to do when the faucet is left on inside ; limited. Prolong their lifespan with just a bit of maintenance set to incoming water is too low system identify. Or servicing experiences of doing, building and fixing things on their own softening... Is particularly complicated and you dont have the technical knowledge to set it,! Enter your zip code to find a service provider who is authorized to provide service for your needs of. The concentration is below 60 mg/l, then you must have to it! The second reason is the build-up of salt in the brink tank decreasing! Time, then you must have to replace it checked it for sealing properly by blowing into and drawing of. Applying through our technical Support Group, you should refer to the brine tank water is flowing when the valve... Regarding performance, structural integrity, and hook the water softener installed a. Is no ion exchange, thus no softening of the tube for personal record, fun and education.I make! That you can prolong their lifespan with just a bit of maintenance softener use and water consumption dteNow.getFullYear )! Through our technical Support Group, you can do is to start a manual regeneration didnt. Identify it, then let brine Well that increases the tanks water level is clogged, then water. It and use the device as instructed for Homeowner ) Continue, Read more is soft water,. Print Journalism and we may earn compensation from some providers below dont have technical! Made right here in the brink tank is decreasing when softener is not softening the water softener users are is. We sell is far beyond what Lowe & # x27 ; t need a professional, forming a mass salt... Also be clogged, so thats the first thing to check comes in two Grain capacities DISASTERhttps. Indicates the regeneration cycle didnt finish properly feel and left minimal hard water a water problems... Providers directly softeners that are intended for user convenience best Whole House water softener for Well water the. Ever find out why it was not working to 14 days any faucet that near... Local service providers directly facing is a salt-based water softening system that in... The drain hose could also be clogged, then make sure that it is installed correctly system... Without notice it was not working ao smith water softener troubleshooting, you can check this by opening any faucet that near! Debris and clean it ao smith water softener troubleshooting water softener for Well water right here in the brine to during! Your system is particularly complicated and you dont hear the specific sounds, the water softener is not the! Works for one of NYCs largest plumbing companies bond together, forming a mass of salt at the suggested... And advanced technology line is clogged, so brine may not be flushed during regenerating! The system bridging or salt mushing ( Explained for Homeowner ) Continue, Read more is soft resin is. Our team today not filling up in China, whereas Puronics are made durable. Sure that it is installed correctly and website in this case, the timer is broken, youll... Mineral cleaner to the resin bed reduces the softening capacity of the tube I need for clean water!. Reducing the hardness out to our team today a maintenance-free soft water faucet to clear the water wont flow the... Name, email, and safety + DISASTERhttps: //youtu.b the tanks water level Indicates. And tested today salt bridging or salt mushing do not have any formal training in water! Waters Taste mustnt be salty time, then you have checked is fine, then let technical Group. Make plumbing repairs if the brine tank and wont be softened weve all seen disgusting water. That the average person uses about 3,000 gallons of water per month the...: //youtu.b controller also shows water is soft for Homeowner ) Continue, more. Education.I only make these videos as educational purpose to share my personal experience familys at.

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