shimano ep8 motor problems

shimano ep8 motor problems

Just imagine if i had bought a Shitmano Ebike. there are no additional ports on the SC-E5003 to connect the switch with. What's your experience on this? I have no personal experience riding with pedal assist but when I hear the high whiz from the motor I think that would drive me mad too. The maximum rider support was raised to 400%, compared to the E8000's 300%. I rode an e bike and suffered a little bit yesterday. The motors of electric bikes, such as the Shimano Steps EP8 are limited to a maximum speed of 25 km/h from the factory. Both Shimano and e*thirteen recommend that you contact the place of purchase, which will be best-placed to investigate whether the failure is covered under either Shimanos or the bike manufacturers warranty. On the trail the tone of the clack is a little deeper than the EP8 drive unit, but the cause is the same. Visit the high-res gallery for more images from this review. The YT Decoy also utilises its own 520Wh battery and the the Orbea Rise is built around a smaller 360Wh battery. Also, your etube app and the software on the bike will not throw a code or have any kind of error. As expected, the new Shimano EP8 motor gets a hefty boost in power, with a claimed maximum torque output of 85 Nm. It's really, really quite quiet. Theres still a whirring noise from the metallic gears inside, and the pitch increases slightly at higher cadences. Hopefully your SC dealer will be the concierge for a warranty issue if it's a broke. No, not at all. Truly unfortunate you lost it. Bosch's Performance Line CX equals Shimano's torque,. Funny that motor has a gear box, but only one gear? Unfortunately frenchies and Germans are not masters of marketing. For riders scoping out bigger rides than that, youll want to consider dialling down the Assistance Character to improve efficiency. Display integration is still the best on the market, even if it only shows five bars of battery level and could easily integrate some more user-friendly features. Alex Evans is BikeRadars senior mountain bike technical editor. As it stands, you have to use the small button at the base of the display to manually scroll through additional pages just to see your cadence, estimated range and the time. I have ridden ebikes great fun,addictive, you gain some things , but lose some things as well, like all bikes a compromise. Maximum power output sits at 500W, although the. According to Shimano, the EP8 motor offers a 36% reduction in drag over the old E8000 motor, and were inclined to believe that claim. Regular motor inspections and general servicing should be carried out on the bike as per the manufacturers recommendations to help spot any potential damage before it leads to failure. Shimano EP8 motor bottom bracket spindle failures caused by manufacturing defects, ethirteen claims. Maybe it's specific to the commencal frame design transmitting sounds? We recommend only Shimano cranks for usage with our drive units. If you don't like e-bikes for whatever reason, you really have no business even commenting on this review. Stay tuned, as well have an Orbea Rise test bike arriving very soon. That's worse to, because 20kg dead weight doesn't contribute like 20kg of normal, muscle-laden body mass. Once paired, find the Customise menu and select Assist. Rattling and lack of update to the battery monitoring is a no go for me, I would just upgrade the battery to the new 620s if i could fit it. Environmentally I think they're a disaster as well - rare earth elements in the batteries for one thing. If in doubt about such components, we recommend speaking to your bicycle manufacturer.. In terms of improvements, EP8 is marginally lighter (300g) and smaller in volume (10%) over the old E8000 motor. The lighter weight is a big plus as well. Hopefully this option will open up to non-Garmin users in the future. Where the EP8 motorisnt quieter than its predecessor however, is when youre not pedalling. Alex is also a regular on the BikeRadar YouTube channel and BikeRadar podcast. Climbs really well and descends like a beast. The thing is though, you do actually get used to that noise. It is MUCH less powerful, but there is no rattle, no weird cut off, no jerky pedal action. Already have an account with us? I'm 56 with a long term knee injury. We need to go deeper. Over the past six months of riding, the Shimano EP8 motor has really impressed us with just how much punch it delivers from such a lightweight and compact package. - Lightweight and small form factor Shimano said August was the best. While I am at the age/account to have one, I couldn't imagine riding longer than my 630W battery lasted, i don't think i would be able to walk for a week. So many issues that can be simply solved by not having a motor. However, the brand refutes a link between the preload caps undoing and any resulting damage to system components in TSB 156, and then goes on to affirm e*thirteen components are not the source of any failures in TSB 157. In the lower settings, youll have to pedal really hard to get maximum support the motor. This occurs if the cap is not correctly tightened or the factory-fitted threadlock hasnt been adequately applied, and if the crank arms pinch bolts arent tightened to their correct torque. So far so good. We suspect the amount of riding required to replicate this problem far exceeds the number of kilometres an average bike tester will do on any given model. Total power isnt quite as brutish as Bosch and Brose, but the real beauty about EP8 is that it retains the smooth and intuitive performance that we loved about the old motor. e-bikes remove the only non-financial barrier for entry into a sport that historically required at least some small amount of fitness. I had the same issue with my Yamaha but it was last winter. However the motor operation itself is fabulous, smooth, powerful, feels natural when you ride, you can cover ground like crazy in this thing. It's kinda frustrating. Along with the EP8s magnesium casting, heat sinks and polished logos, it affords a classy look not an easy feat for an e-MTB. I have to admit some of the comments make me laugh out loud while others score some points for being helpful and based on fact, not hearsay fiction. I have a gen 3 and it's totally quiet when coasting . Good thing with Shimano is warranty,at least here in Madrid is almost instantaneous. This data covers comprehensive third party metallurgical analysis in addition to results from a rigorous test battery of corrosion testing combined with ISO Fatigue. After downloading the free E-Tube Project app, youll need to turn the bike on and pair it with your smartphone. Updating our software will allow you to change the factory parameters of the new motor from Shimano. Step 2 - Identify if preload caps have a pre-applied threadlocker patch and apply if necessary. The EM800 display features built-in Bluetooth and ANT+ wireless connectivity for pairing both your phone and a compatible GPS head unit, allowing you to display information such as battery life and remaining range. I don't know anyone that likes a bike that rattles in any way or form. It is now possible to unlock the speed of the new Shimano EP8 motor with the Flash by Eplus software! Yeah but who needs all that power? I run the previous version steps e8000 and I think it's brilliant. If I pull the E-trigger, it'll still be a Levo SL now that S has worked through the issues. Hes one of BikeRadars lead testers and knows how to push bikes and products to the limit, searching out the equipment that represents the best value for money. The EP8 RS engine is physically the same as the . Additionally, Shimano produces a smaller and lighter 504Wh option, which is also cheaper and helps to bring the complete bike price down see the sub-$8K Polygon Mt Bromo N8 for example. Once again still want to know; is the BB replaceable on these units yet, or are they still landfill waiting to happen? I have to admit some of the comments make me laugh out loud while others score some points for being helpful and based on fact, not hearsay fiction. Ive only charged 2x. I swapped wheels but didn't realize I had to swap the magnet from the rotor bolts that was connected to the speed sensor in the software. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Funny that Shimano now budget e-bike motor builds? "but since I have to hit the small button repeatedly when my battery charge becomes critical on some rides". Click on a component to learn more. Sign in to manage your newsletter preferences. And Im no anti-ebike merchant, been quietly awaiting the age/account balance when I can justify one actually. This means its impossible to tell whether you have 21% or 39% battery remaining. What can consumers expect to happen if their EP8s spindle fails? If you aren't climbing steeps and requiring the torque, you would get way longer distance. At 52+ lbs, you're going to be using that motor every pedal stroke. Shimano EP8 Motor Rattling Noise - The TRUTH Riding With Sebastian 447 subscribers Subscribe 20K views 1 year ago In this video I ride my Commencal Meta Power 2021 E-Bike and I tell you the truth. Still, the performance in the adaptive E-MTB mode is excellent, with smooth and flexible power delivery, and riders wanting plenty of grunt will certainly dig the Bosch motor. All e-Bike assist mode gets disabled during the downhill slopes. You've been subscribed to our newsletter. When the motor applies torque it pushes in one direction and closes the gap, when there is no torque the ring can rock a little. That Shimano response was pure gold. Wait until you see how much work it takes to replace rear derailleur housing! 2. Regardless ebike or "normal" MTB. Would you like to receive offers, updates and events from BikeRadar and its publisher Our Media Ltd (an Immediate Group Company)? Others will tell us the EP8 is a weaker motor. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. On top of that, you cant tune the Bosch motor like you can with EP8 theres no fancy app, and the stock assist settings arent adjustable at all. We have shared the results with Shimano and select OEM customers. I feel like I've been missing out on so much! What a misstep by Shimano to join Bosch in its failure. Der Shimano EP8 ist kleiner und leichter Nicht nur das Motorgehuse ist kleiner, auch das Innenleben des EP8 Motors. The EP8s smooth power delivery is mirrored by its exceptionally low drag something that is totally noticeable (or rathernot noticeable) around the 25km/h cutoff point. So when the new version is so much better Refinement is all relative. That would be awesome to do laps on. The brand suggests EP8 owners should inspect their motors spindles for damage or cracks originating from the drilled hole used for the pedal crank retainer hook, located on the splined portion of the axle. At my age 69, if it isn't fun, exciting, and challenging, count me out! This allows bike companies to engineer a single frame, while offering cheaper models with a 504Wh battery, and high-end models with a 630Wh battery. The existing Shimano E8000 motor is arguably the most popular motor in mountain e-bikes. Perfect? This also allows brands to more neatly integrate the motor into their frame designs, Canyon having done a particularly swell job with the Spectral:ON. I can concur with the range, it's not as good as I expected. While some frames will resonate more than others, the noise is otherwise normal, and it doesnt take long before your brain subconsciously ignores it. The cause is due to the difference in design from Shimanos crank, which causes increased stress around the spindle hole.. - Strong but very well-tuned power delivery If you are disabled and need a motor on your bike in order to ride, I understand. Thats given us plenty of saddle time to compare and contrast the new motor not only with E8000, but also with the latest Bosch Gen 4 motor and the Brose-manufactured 2.2 motor in the new Specialized Levo. It claims there have been no reported failures of Shimanos E7000 and E8000 motor spindles, even when used with the same e*spec ebike cranks. While the motor is both more sensitive and more powerful though, Shimano has done brilliantly to offer usable control of that power. It also depends on the bike too. It's used on Santa Cruz, Kona, Pivot, Norco, Canyon, Scott, YT, Intense and plenty more. The Fora platform includes forum software by XenForo. The reported cases of drive unit spindle breakages on our DU-EP800 drive units were combined with non-Shimano cranks. However, where the Bosch Gen 4 feels like a diesel engine at low RPMs, the sporty EP8 drive unit still prefers spinning at a higher cadence. In comparison, you can get a Polygon Mt Bromo N8 with a Shimano EP8 motor for $7,899 AUD. Wait, 23-27kms? Also a big improvement over the prior motor is that the EP8 freewheels easily, so on flats or downhill you can blast away without motor resistance. From what I get from the article, what would actually bother me more is how it kicks in from a standstill or trackstand. the rattle it because the sprag bearing that used to be used in most motors has been replaced by DT swiss style star ratchet drive rings. That rattle would drive me bonkers. The freewheel is still in the (regular) rear hub so when you're not pedaling, nothing in the motor-bottombracket assembly should be moving, isn't it? We will have them soon available in all our subsidiaries (Canada, USA, Chile, Australia, NZ and Reunion Island) to reach all our customers worldwide.. I despise young people buying ebikeswhat a bunch of lazy. What this article says to me is that ebikes are no where never the level of refinement that I would require to give up a normal bike. As in, we totally forgot about it altogether. I was sure it was a motor issue till I realized I needed to put the speed sensor on the new wheel. Im the worlds biggest ebike fan & I quite agree. In a closed Facebook group called Shimano EP8 Owners, there are also reports of EP8 spindle failures. The noise is easily demonstrated if you pick the back wheel up a few inches off the ground and let it come back down. 2023 Thok TK01 R Review | A surprising package from an Italian e-MTB specialist, 2022 Canyon Spectral:ON Review | A better e-MTB in almost every way, 2023 Trek Fuel EXe Review | This brand new lightweight e-MTB is the stealthiest weve ever tested, Rocky Mountain Altitude Powerplay Review | Power is nothing without control, This website requires Javascript for optimum viewing purposes. We bought drive units and crank arms, we are replacing at our cost all damaged parts and are covering labor [and] shipping costs that might occur. I tested a few Merida bikes with Shimano motor and they have some bugs in first versions,quite annoying stupid things force you to reset the bike sometimes. However, you do pay for all that refinement and integration. @tomdesoals: That excuse that Shimano put out by their customer service dept . Mkay? Personally, were ok with downshifting and spinning our way up a steep incline its better for the health of your knees, and its likely better for the health of the motor too. -- Wild Bill. Aside from the sound of the clutch, everything else in the "CONS" list can be fixed with software updates. He started racing downhill at the tender age of 11 before going on to compete across Europe. Can we get reviews this in depth for regular bikes? By Ralf Hauser I thought ebikes were supposed to enable us to do more fun stuff in less time. An E-bike with 200 watt power assist, 350 WH battery, and total weight of bike under 34 lbs. Thus when I'm carrying a spare battery I can get up to 60 mile rides in, which e-bike or not, is still a hell of a day in the saddle. Shimano EP8 is smaller and lightweight It's not just the motor housing that is smaller but also the inner workings of the EP8 motor. What Type of Mountain Bike Should You Buy in 2023? The compact size and a magnesium casing helped cut 300 grams. - Can we have remaining battery displayed as a percentage please? While midly annoying, it only takes a couple button presses to get back to get an 800% stabbing strength increase! I also have a YT Decoy with Shimano E8000 motor. 2 full laps on the Shore is a good day and have done 3 of those without charging in between (usually in trail mode with boost for a section or two). That's it, no recall, but I'm happy to be corrected if I'm wrong. Can never hear it over the sound of the wind rushing by or the trail / wheels noises. The sound is the same, the motor works but you just hear it spinning. There's 21-percent more torque (85 N/m total) in Trail and Boost modes. Take note of how much elevation you achieve during those rides (elevation is more important than distance when determining range), and keep that number in mind when youre planning future all-day epics. Here in SoCal where everything is hard pack or loose over hard with lots of rocks, the EP8 motor pretty much constantly rattles when you aren't pedaling. And we certainly wouldnt be upset if Shimano could quieten down the clacking noise. With that said, all my riding is tough climbs and steep descents, without an e-bike would be walking up a bunch of it. Hopefully we will have a system with little weight penalty in a few years. As mentioned earlier, the Bosch motor does feel punchier than Shimano EP8, with noticeably stronger support at lower cadences. only one port which needs to be connected directly to the motor. The Good, the Bad, and the Ugly: The Real Bike Weights from PB Editors. I tried to find out the cause of this. Both brands were happy to respond to our enquiry, and Shimano is aware that e*thirteen has brought this issue to its attention. This means its impossible to tell whether you have 21% or 49% battery remaining. Shimano get your shit together or just say that you're not going to find a fix. How many instances of this problem has Shimano encountered? I do not have a car. Can they make it swappable with a gear box? This is a real review with details and pros and cons. Don't take things too seriously just get out there and enjoy whatever you own and have FUN! They deemed it a warranty and the motor has failed. This gives a very wide and flexible power band that does well to match what your legs are doing, making this the go-to, set-and-forget mode for proper off-roading. I can only hear any motor rattling when I am doing really gnarly rocky downhill. In the bulletin, e*thirteen states it stands by its products and is confident that our pedal cranks are not the source of the issue. Stab happy!". I have this motor. Now I have $10k garage ornament that I can't ride for 3 months. A dynamo and regenerative braking is the ONLY thing stopping from buying an e-bike? However, all are fitted with Shimano cranks. The inspection is done by removing the crank arms, thoroughly cleaning the spindle, and closely . People know you're not running some old E8000 or E7000 motor. However, when coasting on rough terrain the unloaded system can exhibit a normal clicking sound that may be detectable to the rider. However, we couldnt get the display to pair with our Wahoo ELMNT Roam head unit. I rode the engine too, the thing is the engine is super quiet once you charge on the pedals, and you've got that annoying rattling noise as soon as you are on the freewheel and cruising down the trail Shim is working on it from what they said. A kilometre later that estimation dropped to 14km, then not long after to 9km, then to 5km, before the motor automatically switched into emergency limp home mode. e*thirteen recommends inspecting Shimano EP8 motor spindles to ensure no cracks are present before riding any EP8 equipped bike again and in doing so have provided a step by step process for doing this with images and instructions below. I suppose pedal assist allows you to tackle the more fun/steep/tech climbs but to be effective it needs to be subtle too. oooof! It's a similar level of feeling to Gen. Plus integration looks like shit on those Nox bikes. Shimanos answers to our questions are published below verbatim. A little more overrun from the EP8 motor, and even the option to tune that attribute via the E-Tube app, would be stupendous! The belt-driven design is also a touch quieter when pedalling, and theres no clacking noise either. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. The new EP8 drive unit provides incredibly quiet assistance under pedal load. Improving performance on undulating terrain, Shimano has also increased the EP8s available torque at lower cadences. Then theres the BT-8035-L battery, which is a 504Wh battery that shares the same physical dimensions as the 630Wh version. If you discover damage on your EP8 spindle, you should stop riding the bike immediately. You can improve efficiency by limiting the maximum torque, though it is still possible to get maximum power out of the motor by pedalling at a higher cadence, so you wont necessarily get more range by limiting torque. Its an unfortunate situation that we think could not have been predicted by any of the parties involved. I have the EP8 on a Commencal Meta Power. On top of that, Shimano also appears to be cool with brands building their bikes with non-Shimano batteries. Don't worry: "Every time you start your pitchfork, it resets into 'no stab' mode. Of course this means it also clacks when coasting over rough terrain, though again, weve gotten used to it within a couple of rides. My first thoughts are that the disengagement part of the motor that allows it to pedal freely after 20 has already broken. I have not heard of a recall, so I did some digging. That results in a big improvement in how far you can go on the same battery capacity - Shimano claims a 20% increase in range as a result. Independent analysis alleges defects as the cause of cracked and snapped EP8 BB spindles. Non-recommended 3rd party cranks can make a crack in the spindle because the difference in design from Shimanos crank causes increased stress around the spindle hole. What makes me sad is seeing young people hop on the e bike train so that they can go on a longer ride or so that someone who is new to cycling can keep up with their friends who have been riding for years, all to perpetuate needless consumerism and a gross waste of resources. Maybe 10 days from when I sent them an email and a new motor arrived at my doorstep. One owner reports a driveside failure on a Commencal Meta Power, the other on an Orbea Rise on the non-driveside. Animals and Pets Anime Art Cars and Motor Vehicles Crafts and DIY Culture, Race, and Ethnicity Ethics and Philosophy Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, Writing, and Literature Religion and Spirituality Science Tabletop Games . There is zero stickiness at the pedals that we could detect. There are no reported cases of spindle breakage of DU-EP800 when assembled with Shimanos cranks. Some say it's unreliable with a high risk of getting bricked. A consumer could also decide to remove the e*thirteen cranks and replace them with a model officially certified by Shimano for use with the EP8. They should follow the guidance in e*thirteens TSB 156, which shows how to correctly secure the pedal cranks to the bike, and what to do in order to verify your EP8 axle spindle is undamaged. When they start looking (and weighing closer to regular trail bikes then I'll consider. Really? We have Shimano crank arms in stock, and every customer contacting us from now can get them for free and save some troubles with their spindle, says Commencal. These combinations meet our strict and exacting quality standards. Weve checked each of their axle spindles and can confirm none are showing any signs of cracking or damage. I have never posted a comment here on pinkbike, however this article in particular is hitting a nerve. But it is not anywhere near the same engine in everything else. Shimano also claims this issue is entirely isolated to non-Shimano cranks, stating it is aware of 49 reported cases of spindle failure. The new EP8 motor (DU-EP800) also is said to have 36% less drag than the original, thanks to redesigned seals and improved internal gear design. No mention on the worldwide recall of the motor due to issues? My Bullit died after 80 miles - same symptoms you describe. Does Shimano know why the spindles are snapping? A further TSB that refers to both Shimanos EP8 motor and e*spec ebike cranks also exists on the brands website. Another bike that features Shimano EP8 is the new Orbea Rise. Dank leichter Magnesium-Komponenten konnte Shimano ganze 200 g Gewicht einsparen, was ihn zu einem der leichtesten E-Bike-Motoren auf dem Markt macht. This is part of our COMMENCAL Care program, we consider a warranty case should have no cost at all for any of our customers.. If speed and maximum power output is less of a concern though, switching into the factory Eco mode is a sure-fire way to get more ride time expect range to double from those figures above. Most brains will be capable of doing this, as the noise in question isnt actually signalling a fault with the motor. For the type of riding and trails I do, battery power is not an issue, in fact would look at a smaller battery and weight savings on my next rig.

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shimano ep8 motor problems